ORDER & SHIPPING
Follow these steps
to place an order:
1- Request a Quote
Fill in the form & get a quote. Our sales agents will be happy to help you and take you through the simple process.
2- Receive order form review and approve electronically:
Once quote is accepted, we will prepare your order form with all the information pertaining your order, which you will review and approve before beginning the building process.
3- Make Payment:
Payment is processed on the phone. Most orders require full payment, we accept PayPal, Visa, Master Card and American Express. For some orders we accept checks or wire transfers.
4- Building Process Begins
And samples are mailed out 1-2 weeks after order is placed.
5- Receive Shipping Notification From Our Side:
We will notify our you once your door has shipped and provide carrier information along with a tracking number.
6- Receive Delivery Notification From Freight Company:
Freight company will notify you date and approximate time window for delivery (residential deliveries only).
7- Door Delivery:
About 5-8 weeks after order is placed you will receive your door. Door must be carefully inspected upon delivery. Lead time might vary depending on current workload and customer requirements.
*RUSH ORDER service is available, if this is the case contact us to discuss your needs.
- Doors are professionally packed and crated to ensure the safe arrival at your door’s step.
- We provide ground transportation to all USA and CANADA, we also offer WORLDWIDE shipping at a very affordable pricing, contact us (link to contact us tab) form more information.
- Our doors can be shipped to a residence, business, construction site, etc.
- Lift gate service & white glove delivery are available upon request for your convenience (additional costs may apply).
- Freight carriers most frequently used within the USA & Canada are: RL Carriers, YRC, Roadrunner, ESTES, UPS Freight & TTD West.
- Tracking number and carrier contact information will provided upon shipping.
- Estimated shipping time:
California 2-4 business days | West coast 2-5 business days | Mid USA 4-6 business days | East coast 4-7 business days | Canada & Alaska 6-12 business days | Worldwide (variable)